Shipping Policy

How does the delivery process work?

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products in a protective layer and place them inside our boxes. Each individual product maybe packaged in bubble wrap (when needed) while fragile items like bottles are safely secured with additional bubble wrap.

We pride ourselves on the quality of our packaging.

What is the range of locations to which Mrmoodi ships their products?

Mrmoodi ships throughout India!

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.
  • Following are some our trusted courier partners - however, we may change the list from time to time:
  1. Wow Express - http://www.wowexpress.in/
  2. Delhivery - http://www.delhivery.com/

What is the estimated delivery time?

We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays). They should arrive at your doorstep with 7-10 business days from order placement date.

  • We maintain limited inventory (since that's the biggest issues for companies in our industry - and we want to try and be sustainable). Certain products or components to our products may also need to be sourced directly from another brand incase of higher than expected sales.
  • While we are trying our best to avoid this situation, these products might delay your order.
  • If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.

My order will be shipped in multiple shipments? What does this mean?

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

Are there any shipping charges applicable on my order?

  • We have standard shipping charges for most addresses.
  • India shipping charges - A flat Rs.50 charge is applied to all orders below Rs.1500, while there is free shipping for all orders above Rs.1500.
  • We are currently not accepting orders below Rs.299